Once order is received and approved, we are preparing the package and ship it within 3 business days (time can vary on holidays). Each customer has the possibility to change, update and cancel his order within this time.

The shipping price is absolutely FREE for all orders above $150. For smaller orders the shipping fee is $25 per box.

All parcels are in a discreet envelope which assures a fast and reliable delivery.

All orders are shipped almost worldwide using Regular Mail Service, and delivery is usually taking within 4 up to 10 business days, from the day of the dispatch.

We 100% GUARANTEE the delivery, which means that if a shipment doesn't arrive for ANY reason, we either RESHIP the order or refund the full amount, by your choice.

For any questions or suggestions you are always welcomed to send us an email to: support@e-cuban-cigars.com.